All systems operational

Inbound Calling Services

Operational

Inbound Calling

Operational

Inbound Toll-Free Calling

Operational

Outbound Calling Services

Operational

Outbound Calling

Operational

Outbound Toll-Free Calling

Operational

VPN

Operational

Portals

Operational

User Portal

Operational

Signup Portal

Operational

Support

Operational

Phone Support

Operational

Ticketing System

Operational

Helpdesk

Operational

Notice history

Jan 2024

[T38Fax] Scheduled Maintenance - Infrastructure Upgrades - 22 January 2024 @ 2AM (EST)
  • Completed
    January 22, 2024 at 10:57:17 AM
    Completed
    January 22, 2024 at 10:57:17 AM

    Maintenance has completed successfully.

    A very few number of devices lost registration and didn't eventually re-register. If your device doesn't show as registered, it might need to be told to re-register or be restarted. Contact our support team if you need help.

  • In progress
    January 22, 2024 at 7:00:01 AM
    In progress
    January 22, 2024 at 7:00:01 AM

    Maintenance is now in progress

  • Planned
    January 22, 2024 at 7:00:00 AM
    Planned
    January 22, 2024 at 7:00:00 AM

    T38Fax engineers will be carrying out a series of hardware and software upgrades to add further scaling and resiliency to our Power-T.38 SIP trunking service.

    The maintenance will begin at 2 AM (EST) and take up to 4 hours, completing by 6 AM at the latest. We do anticipate a brief interruption of calls for not more than 5 minutes, once during this maintenance.

[T38Fax] Scheduled Maintenance - Infrastructure Upgrades - 15 January 2024 @ 2AM (EST)
  • Completed
    January 15, 2024 at 9:23:47 AM
    Completed
    January 15, 2024 at 9:23:47 AM

    Maintenance has completed successfully.

  • In progress
    January 15, 2024 at 7:00:01 AM
    In progress
    January 15, 2024 at 7:00:01 AM

    Maintenance is now in progress

  • Planned
    January 15, 2024 at 7:00:00 AM
    Planned
    January 15, 2024 at 7:00:00 AM

    T38Fax engineers will be carrying out a series of hardware and software upgrades to add further scaling and resiliency to our Power-T.38 SIP trunking service.

    The maintenance will begin at 2 AM (EST) and take up to 4 hours, completing by 6 AM at the latest. We do anticipate a brief interruption of calls for not more than 5 minutes, once during this maintenance.

[T38Fax] Scheduled Maintenance - Infrastructure Upgrades - 8 January 2024 @ 2AM (EST)
  • Completed
    January 08, 2024 at 7:42:41 AM
    Completed
    January 08, 2024 at 7:42:41 AM

    Maintenance has completed successfully.

  • In progress
    January 08, 2024 at 7:00:01 AM
    In progress
    January 08, 2024 at 7:00:01 AM

    Maintenance is now in progress

  • Planned
    January 08, 2024 at 7:00:00 AM
    Planned
    January 08, 2024 at 7:00:00 AM

    T38Fax engineers will be carrying out a series of hardware and software upgrades to add further scaling and resiliency to our Power-T.38 SIP trunking service.

    The maintenance will begin at 2 AM (EST) and take up to 4 hours, completing by 6 AM at the latest. We do anticipate a brief interruption of calls for not more than 5 minutes, once during this maintenance.

Dec 2023

No notices reported this month

Nov 2023

[T38Fax] Scheduled Maintenance - Non-disruptive infrastructure maintenance - 27 November 2023 @ 02:00 (EST)
  • Completed
    November 27, 2023 at 8:59:27 AM
    Completed
    November 27, 2023 at 8:59:27 AM

    Maintenance has completed successfully.

  • In progress
    November 27, 2023 at 7:00:01 AM
    In progress
    November 27, 2023 at 7:00:01 AM

    Maintenance is now in progress

  • Planned
    November 27, 2023 at 7:00:00 AM
    Planned
    November 27, 2023 at 7:00:00 AM

    T38Fax systems engineers will be carrying out a series of hardware and software upgrades starting 27 November 2023 at 02:00 EST to add further scaling and resiliency to our Power-T.38 SIP trunking service. A 4 hour window has been allocated for this maintenance.

    No production impact to any customer services are expected.

Nov 2023 to Jan 2024