T38Fax - Outbound traffic issue – Incident details

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Outbound traffic issue

ResolvedMajor outage2 hours 32 minutes

Affected

Outbound Calling Services

Major outage from 2:45 PM to 2:56 PM, Degraded performance from 2:56 PM to 3:03 PM, Operational from 3:03 PM to 5:17 PM

Outbound Calling

Major outage from 2:45 PM to 2:56 PM, Degraded performance from 2:56 PM to 3:03 PM, Operational from 3:03 PM to 5:17 PM

Outbound Toll-Free Calling

Major outage from 2:45 PM to 2:56 PM, Degraded performance from 2:56 PM to 3:03 PM, Operational from 3:03 PM to 5:17 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We have identified the issue and are working on a fix for this incident.

  • InvestigatingUTC

    Some customers outbound traffic is currently not going through. We are currently investigating this incident.