T38Fax - Notice history

All systems operational

Inbound Calling Services

Operational

Inbound Calling - Operational

Inbound Toll-Free Calling - Operational

Outbound Calling Services

Operational

Outbound Calling - Operational

Outbound Toll-Free Calling - Operational

VPN - Operational

Portals

Operational

User Portal - Operational

Signup Portal - Operational

Support

Operational

Phone Support - Operational

Ticketing System - Operational

Helpdesk - Operational

Notice history

Sep 2024

No notices reported this month

Aug 2024

Issue completing calls
  • Resolved
    Resolved

    We have moved back traffic to the normal state with no forced route and consider this issue resolved now.

  • Identified
    Identified

    The issue has been identified and we moved all traffic to secondary site. We have been monitoring this for the last 35 minutes and continuing to do so.

  • Investigating
    Investigating

    We noticed some calls are unable to complete this morning. We are currently investigating this incident.

Jul 2024

[T38Fax] Scheduled Maintenance - Infrastructure Upgrades - 5 July 2024 @ 2AM (EST)
  • Completed
    July 05, 2024 at 8:07:15 AM
    Completed
    July 05, 2024 at 8:07:15 AM

    The maintenance has completed successfully and all systems are operational.

  • In progress
    July 05, 2024 at 6:00:01 AM
    In progress
    July 05, 2024 at 6:00:01 AM
    Maintenance is now in progress
  • Planned
    July 05, 2024 at 6:00:00 AM
    Planned
    July 05, 2024 at 6:00:00 AM

    T38Fax engineers will be carrying out a series of hardware and software upgrades to add further scaling and resiliency to our Power-T.38 SIP trunking service.

    The maintenance will begin at 2 AM (EST) and take up to 4 hours, completing by 6 AM at the latest. We do anticipate a brief interruption of calls for not more than 5 minutes, once during this maintenance.

Jul 2024 to Sep 2024

Next