T38Fax - [T38Fax] Scheduled Maintenance - Infrastructure Upgrades - 3 November 2025 @ 2AM (EST) – Maintenance details

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NOV3

[T38Fax] Scheduled Maintenance - Infrastructure Upgrades - 3 November 2025 @ 2AM (EST)

CompletedNovember 03, 2025 at 7:00 AM – November 02, 2025 at 8:30 PMUTC

Affects

  • PlannedNovember 03, 2025 at 7:00 AMUTC

    T38Fax engineers will be carrying out a series of hardware and software upgrades to add further scaling and resiliency to our Power-T.38 SIP trunking service.

    The maintenance will begin at 2 AM (EST) and take up to 4 hours, completing by 6 AM at the latest. We do anticipate a brief interruption of calls and customer portal for not more than 5 minutes, once during this maintenance.

  • CompletedNovember 02, 2025 at 8:30 PMUTC

    Due to circumstances out of our control, we have to postpone this maintenance. A new maintenance will be announced when the date has been selected.