T38Fax - [T38Fax] Scheduled Maintenance - Infrastructure Upgrades - 22 January 2024 @ 2AM (EST) – Maintenance details

All systems operational

[T38Fax] Scheduled Maintenance - Infrastructure Upgrades - 22 January 2024 @ 2AM (EST)

Completed
Scheduled for January 22, 2024 at 7:00 AM – 10:57 AMUTC

Affects

Inbound Calling Services

Under maintenance from 7:00 AM to 10:57 AM

Inbound Calling

Under maintenance from 7:00 AM to 10:57 AM

Inbound Toll-Free Calling

Under maintenance from 7:00 AM to 10:57 AM

Outbound Calling Services

Under maintenance from 7:00 AM to 10:57 AM

Outbound Calling

Under maintenance from 7:00 AM to 10:57 AM

Outbound Toll-Free Calling

Under maintenance from 7:00 AM to 10:57 AM

Updates
  • Completed
    January 22, 2024 at 10:57 AMUTC
    Completed
    January 22, 2024 at 10:57 AMUTC

    Maintenance has completed successfully.

    A very few number of devices lost registration and didn't eventually re-register. If your device doesn't show as registered, it might need to be told to re-register or be restarted. Contact our support team if you need help.

  • In progress
    January 22, 2024 at 7:00 AMUTC
    In progress
    January 22, 2024 at 7:00 AMUTC

    Maintenance is now in progress

  • Planned
    January 22, 2024 at 7:00 AMUTC
    Planned
    January 22, 2024 at 7:00 AMUTC

    T38Fax engineers will be carrying out a series of hardware and software upgrades to add further scaling and resiliency to our Power-T.38 SIP trunking service.

    The maintenance will begin at 2 AM (EST) and take up to 4 hours, completing by 6 AM at the latest. We do anticipate a brief interruption of calls for not more than 5 minutes, once during this maintenance.