Root cause traced to an underperforming database cluster, which has been repaired. All systems have been operating normally since yesterday's last update. Closing this incident.

Intermittent incoming call failures have been repaired. All calls are proceeding normally. We continue to monitor the situation.

Some customers are still seeing intermittent inbound call failures, while outbound remains operational. We are investigating.

All systems are functioning normally at this time. We continue to monitor the situation closely.

Issue identified and repaired. Calls should be establishing normally at this time. We continue to monitor the situation closely.