T38Fax - Degraded call performance – Incident details

All systems operational

Show current status

Degraded call performance

Resolved3 hours 11 minutes

Affected

Inbound Calling Services

Operational from 4:23 PM to 7:34 PM

Inbound Calling

Operational from 4:23 PM to 7:34 PM

Inbound Toll-Free Calling

Operational from 4:23 PM to 7:34 PM

Outbound Calling Services

Operational from 4:23 PM to 7:34 PM

Outbound Calling

Operational from 4:23 PM to 7:34 PM

Outbound Toll-Free Calling

Operational from 4:23 PM to 7:34 PM

  • ResolvedUTC

    All services are responding normally at this time and have been since our last update. We are investigating root cause.

  • MonitoringUTC

    All calls are processing normally now, but we are closely monitoring the network while we investigate root cause.

  • UpdateUTC

    We have confirmed degraded performance on new call setups and are working on a repair.

  • InvestigatingUTC

    Engineers are currently investigating reports of new call establishment degraded performance affecting both incoming and outgoing calls. Updates will be reported here.