T38Fax - [T38Fax] Scheduled Maintenance - Infrastructure Upgrades - 30 May 2022 @ 2AM (EDT) – Maintenance details

All systems operational

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MAY30

[T38Fax] Scheduled Maintenance - Infrastructure Upgrades - 30 May 2022 @ 2AM (EDT)

CompletedMay 30, 2022 at 6:00 AM – 10:23 AMUTC

Affects

Inbound Calling Services

Under maintenance from 6:00 AM to 10:23 AM

Inbound Calling

Under maintenance from 6:00 AM to 10:23 AM

Inbound Toll-Free Calling

Under maintenance from 6:00 AM to 10:23 AM

Outbound Calling Services

Under maintenance from 6:00 AM to 10:23 AM

Outbound Calling

Under maintenance from 6:00 AM to 10:23 AM

Outbound Toll-Free Calling

Under maintenance from 6:00 AM to 10:23 AM

  • CompletedMay 30, 2022 at 10:23 AMUTC

    Maintenance has completed successfully. New outbound calls, registrations and re-registrations failed to establish for approximately 5 minutes beginning 04:23 AM EDT. Most new incoming calls failed to establish between 04:23 AM to 04:54 AM, exceeding our predicted duration but still falling within the maintenance window. No other production impact was observed.

  • UpdateMay 30, 2022 at 6:00 AMUTC

    Maintenance is now in progress

  • In progressMay 30, 2022 at 6:00 AMUTC

    Maintenance is now in progress

  • PlannedMay 30, 2022 at 6:00 AMUTC

    T38Fax engineers will be carrying out the next in a series of hardware and software upgrades overnight to add further scaling and resiliency to our Power-T.38 SIP trunking service.

    The maintenance will begin at 2 AM (EDT) and take up to 4 hours, completing by 6 AM at the latest. We do anticipate a brief interruption of calls (both in progress calls and new call setups) for not more than 5 minutes, once during this maintenance.