T38Fax - Outbound calling degraded, most calls failing. – Incident details

All systems operational

Show current status

Outbound calling degraded, most calls failing.

ResolvedDegraded performance1 hour 5 minutes

Affected

Outbound Calling Services

Degraded performance from 11:55 AM to 1:00 PM

Outbound Calling

Degraded performance from 11:55 AM to 1:00 PM

Outbound Toll-Free Calling

Degraded performance from 11:55 AM to 1:00 PM

  • ResolvedUTC

    The repair was successful, and outbound service is operating normally for all customers.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    We have identified the problem, and engineers are working to repair the fault.

  • InvestigatingUTC

    Some customers have reported significant impairment to outgoing calls. We are investigating.