Service affecting outage

Resolved
Operational
Started over 1 year ago Lasted about 1 hour

Affected

Inbound Calling Services
Inbound Calling
Inbound Toll-Free Calling
Outbound Calling Services
Outbound Calling
Outbound Toll-Free Calling
Updates
  • Resolved
    Resolved

    All services are responding normally at this time and have been since our last update. We're still studying the scope and impact of service impairment (only some calls were affected) and investigating root cause.

  • Monitoring
    Monitoring

    Service has normalized and we are currently monitoring calls closely as we pursue root cause analysis.

  • Investigating
    Investigating

    Engineers are currently investigating reports of calls failing (incoming and outgoing) at our highest level of escalation. Updates will be posted here.