Outbound calling degraded, most calls failing.

Resolved
Degraded performance
Started about 2 years ago Lasted about 1 hour

Affected

Outbound Calling Services
Outbound Calling
Outbound Toll-Free Calling
Updates
  • Resolved
    Resolved

    The repair was successful, and outbound service is operating normally for all customers.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We have identified the problem, and engineers are working to repair the fault.

  • Investigating
    Investigating

    Some customers have reported significant impairment to outgoing calls. We are investigating.