T38Fax - Emergency VPN gateways reboot - 30 March 2024 @ 12AM (EDT) – Maintenance details

All systems operational

Emergency VPN gateways reboot - 30 March 2024 @ 12AM (EDT)

Completed
Scheduled for March 30, 2024 at 4:00 AM – 4:30 AMUTC

Affects

Inbound Calling Services

Under maintenance from 4:00 AM to 4:30 AM

Inbound Calling

Under maintenance from 4:00 AM to 4:30 AM

Inbound Toll-Free Calling

Under maintenance from 4:00 AM to 4:30 AM

Outbound Calling Services

Under maintenance from 4:00 AM to 4:30 AM

Outbound Calling

Under maintenance from 4:00 AM to 4:30 AM

Outbound Toll-Free Calling

Under maintenance from 4:00 AM to 4:30 AM

Updates
  • Completed
    March 30, 2024 at 4:30 AMUTC
    Completed
    March 30, 2024 at 4:30 AMUTC
    Maintenance has completed successfully.
  • In progress
    March 30, 2024 at 4:00 AMUTC
    In progress
    March 30, 2024 at 4:00 AMUTC
    Maintenance is now in progress
  • Update
    March 30, 2024 at 4:00 AMUTC
    Update
    March 30, 2024 at 4:00 AMUTC

    We need to do an emergency maintenance on our VPN gateways between 0:00 and 6:00 EDT on 2024-03-30. Because we need to clear the memory block containing the state of VPN sessions, we can't keep the sessions up using our HA setup. Expect an up to 5 minutes interruption on VPN sessions which would affect calls in progress and prevent new calls and registrations during that period.

  • Planned
    March 29, 2024 at 8:51 PMUTC
    Planned
    March 29, 2024 at 8:51 PMUTC

    Moving this maintenance to a new "VPN" component. You might need to update your subscriptions to add or remove that component by visiting our status page if you want, or don't want, to receive further notifications about VPN gateway statuses.