T38Fax - Some customers see packet loss to some of our servers – Incident details

All systems operational

Some customers see packet loss to some of our servers

Resolved
Degraded performance
Started about 4 years agoLasted 27 minutes

Affected

Inbound Calling Services

Degraded performance from 1:08 PM to 1:34 PM

Inbound Calling

Degraded performance from 1:08 PM to 1:34 PM

Inbound Toll-Free Calling

Degraded performance from 1:08 PM to 1:34 PM

Outbound Calling Services

Degraded performance from 1:08 PM to 1:34 PM

Outbound Calling

Degraded performance from 1:08 PM to 1:34 PM

Outbound Toll-Free Calling

Degraded performance from 1:08 PM to 1:34 PM

Updates
  • Resolved
    UTC
    Resolved

    Issue has been identified and a fix has been implemented.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.