T38Fax - Emergency VPN gateways reboot - 30 March 2024 @ 12AM (EDT) – Maintenance details

All systems operational

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MAR30

Emergency VPN gateways reboot - 30 March 2024 @ 12AM (EDT)

CompletedMarch 30, 2024 at 4:00 AM – 4:30 AMUTC

Affects

VPN

Under maintenance from 4:00 AM to 4:30 AM

  • CompletedMarch 30, 2024 at 4:30 AMUTC
    Maintenance has completed successfully.
  • In progressMarch 30, 2024 at 4:00 AMUTC
    Maintenance is now in progress
  • UpdateMarch 30, 2024 at 4:00 AMUTC

    We need to do an emergency maintenance on our VPN gateways between 0:00 and 6:00 EDT on 2024-03-30. Because we need to clear the memory block containing the state of VPN sessions, we can't keep the sessions up using our HA setup. Expect an up to 5 minutes interruption on VPN sessions which would affect calls in progress and prevent new calls and registrations during that period.

  • PlannedMarch 29, 2024 at 8:51 PMUTC

    Moving this maintenance to a new "VPN" component. You might need to update your subscriptions to add or remove that component by visiting our status page if you want, or don't want, to receive further notifications about VPN gateway statuses.